Privacy Policy

At F7 Casino, we greatly appreciate the confidence and dedication of our users. Safeguarding your private details is a top concern, and we’re committed to managing your information securely, ethically, and with full regard for your privacy. This Privacy Policy explains how we gather, utilize, and safeguard your data—offering clarity and building trust. We encourage you to read this policy thoroughly, empowering yourself to make informed choices regarding your experience on our platform.

Handling of Personal Data

This policy details our adherence to gaming industry regulations, particularly concerning how we manage and process players’ personal data. Such data handling is vital to providing access to our games and related features.

F7 Casino is operated by Dama N.V., a licensed entity incorporated in Curaçao, with operational support from its fully owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under an official gaming license granted by Antillephone N.V.

Your acceptance of this Privacy Policy is necessary to engage with our services. Since this document may be updated from time to time, we advise occasional reviews. Your continued interaction with F7 Casino signifies acceptance of any revisions.

Information We Gather

We collect several types of personal data through your interactions with our site, which may include:

  • Account & Communication Information: Details you submit when creating an account or contacting us, such as your name, email address, phone number, and ID documents.
  • Interaction History: Records of messages and conversations via email, live chat, or similar communication platforms.
  • Transaction & Activity Data: Information relating to your deposits, withdrawals, betting history, and general usage of our services.
  • Regulatory Documentation: Any documents required to verify your identity or to comply with legal requirements.

How Your Data Is Used

The personal details we collect serve several key functions, including:

  • Managing payments and overseeing gameplay activities.
  • Delivering customer support and responding to your requests.
  • Conducting identity verification and compliance assessments.
  • Sending marketing materials when you’ve explicitly agreed to receive them.
  • Meeting legal obligations, such as anti-money laundering directives.
  • Detecting and deterring suspicious or unlawful behavior.
  • Performing internal research and service enhancements through data analysis.

Marketing and Promotions

If you give your explicit consent, we may use your information to deliver promotional offers, product news, or event updates from F7 Casino. You can withdraw from receiving these communications at any time by adjusting your account preferences or contacting our support team directly.

Sharing Your Information

We never trade or lease your personal information. However, we may disclose it under certain circumstances:

  • Within Our Corporate Group: To streamline service and support functions across affiliated companies.
  • To Trusted Collaborators: When needed for regulatory compliance or processing purposes.
  • To Authorized Third Parties: Including payment processors and identity verification services.

All data sharing occurs under binding confidentiality agreements and with stringent security safeguards.

Data Security & Storage

F7 Casino applies advanced protection protocols to secure your personal data, always aligning with relevant legal frameworks. We retain your information only as long as necessary—typically no less than five years after your account is closed, in accordance with financial crime prevention laws.

Use of Cookies and Tracking Tools

To provide a smoother and more personalized experience, we use cookies and similar technologies. These tools help us understand user behavior, refine site performance, and support marketing strategies. You may manage your cookie settings through your browser; however, disabling them might limit some features.

Your Privacy Rights & Contact Details

You have full rights to view, modify, or request deletion of your personal data. You may also object to its use for promotional purposes. For any questions or concerns, please contact our Data Protection Officer (DPO) via email. Under GDPR, you are also entitled to file a complaint with the relevant supervisory authority if you believe your rights have been violated.

This Privacy Policy reaffirms our dedication to maintaining your privacy while offering a safe, lawful, and enjoyable gaming experience. If you need support or clarification, don’t hesitate to reach out to us.